Welcome To Crystal Vision & Better Hearing

I usually never write reviews but this place is very inconvenient. I just came from there hoping to pick up my contacts but they were closed and they’re supposed to be open. Not only that but it took them over a month to call me and notify me that one of my trials was ready for pick up. I had to call them instead. When I did go back to pick them up I thought they were closed. The blinds were closed and the door was locked so I knocked on the door and someone finally opened the door. Seems to me like staff is just lazy. They told me I didn’t need an appointment to return and have the doctor check out the trials so I went back and the doctor wasn’t even there. Once I do get my contacts I will not be going back. Very disappointed with this place.

Friendly staff and decent prices. however I brought my glasses in to be repaired because they were broken at the bridge, and they held on to them for a month. What I went to ask what was going on they told me that those glasses are no longer manufactured. Took them a whole month to tell me that.They did offer me a couple of solutions regarding contact lenses however fool me once shame on me, fool me twice shame on you. I cannot work with a business that will not communicate with me

John is the best optometrist in Chicago. I have been going to him since I first got glasses in the third grade. I recently got new lenses from him. A couple of weeks went by and I still hadn't adjusted to them. He then gave me astigmatism lenses which have worked out fantastically. John doesn't stop until your vision is at its best. I would highly recommend the Crystal Vision Center to anyone seeking a Chicago optometrist.

Our family has been seeing Dr. Shermulis for over a decade, and even after we moved out to the far SW suburbs. He provides excellent care and genuinely spends time with all the kids to get to know them. Something you dont get to see much of anymore of.

We were looking for professional customer service and efficiency. My husband has a hectic schedule and the service we received was incredible. Jazmyn's kindness and knowledge put our minds at ease and we knew we were in the right place. We highly recommend this place.

Very friendly and helpful people. The glasses are great.

I haven't shopped here before but I will in the future. I walked in with my broken glasses (one of the arms broken off) and they found an arm that was similar. They reattached it for me in no time for NO CHARGE. I had already been to two other optometrists who told me it wasn't fixable. Thank you Crystal Vision for excellent customer service

Great customer service!

Great service! Super friendly and helpful.

Good service in getting safety glasses

Dr. John Shermulis makes you feel at home. He will always makes his patients feel comfertable first before giving his full examination. He is the best optometrist and I will recommend everyone to go to his office for their eye exams. The receptionist are really nice and will help you find styling frames that will fit your personality and your style.

Can't give a full five stars based on the fact the optometrist did not give full prescription which led to a delay (optometrist files are not available to rest of staff). Counter staff were good with teens and the music mix was ALMOST perfect...

The staff here is awesome. I had 3 people helping me find the right glasses, and they were all lovely. I signed up for their texts and they always have promotions and deals.

amazing love them I will be coming here for all my glasses needs they are the 👌 best. thank you to everyone who works there and the owners!

Love it here! The best eye doctor and services on southwest side of Chicago!