MAPLE RIDGE TESTIMONIALS

Trusted by Families Throughout BC

We pride ourselves on providing care that’s personal, professional, and truly people-first. From friendly service to expert guidance, we aim to make every visit as comfortable and supportive as possible.

But don’t just take our word for it—hear what our patients have to say about their experiences with our team.

MAPLE RIDGE

22540 Dewdney Trunk Road Maple Ridge, BC V2X 3J9

(604) 466-3937

G C Avatar
5 out of 5 stars
G C
I had a hearing exam last week. This is my second time here and Kris was very helpful and thorough as usual and would love to go again. Very genuine and knowledgeable people
Flori C. Avatar
5 out of 5 stars
Flori C.
Thank you Melissa!
👓 Broke my frames and purchased the replacement ones at original shop but no one was able to swap lenses from the old frames to the new ones. Stopped in at Crystal Vision, greeted right away, everyone so friendly, told my story and Melissa worked her magic and made it happen and no charge. Know where I will be going from now on. 😎
Jason G. Avatar
5 out of 5 stars
Jason G.
If I could give 10 stars, I would!

After a poor experience with progressive lenses from another company, I visited Crystal Vision in Maple Ridge on a friend's recommendation. My previous lenses left my peripheral vision blurry and distorted, so I was planning to switch back to single-vision lenses.

Shelby was fantastic in helping me find frames that suited me, and Ryan recommended trying Crystal Vision's high-quality progressive lenses. He explained their 30-day satisfaction guarantee and suggested I also try Transition lenses, knowing I could make changes if needed.

My glasses arrived within a week, and the progressive lenses were amazing. I adapted to them within just a few hours and experienced none of the issues I'd had before. While the Transition lenses weren't for me, Ryan and the team immediately made it right. Without hesitation, they replaced the lenses, and within a week I had exactly what I wanted.

Three weeks later, I couldn't be happier. The service, professionalism, and commitment to customer satisfaction were outstanding. Thank you to Ryan, Shelby, and the entire Crystal Vision team. You've earned a customer for life!

If you're looking for great products and exceptional service, I highly recommend Crystal Vision.
Jason Wildman Avatar
5 out of 5 stars
Jason Wildman
We have been going to this location for years and years and truly value the relationship we have created. Top notch service every single contact. Prices are more than reasonable and we go out of our way to recommend them for any vision or hearing needs of friends and family. If you have any vision or hearing needs, be sure to try them out. I had no idea that they are a family owned/run business! Support local....support small business! Be sure to ask for stylist extraordinaire Shelby or knows-all Ryan! I wish we could give 10 stars. Thank you guys for everything. (Oh! And the after service care is amazing, as well)
Toxic Frog Avatar
5 out of 5 stars
Toxic Frog
Great people and customer service. If you need glasses in Maple Ridge this is the place to check out
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Linskey Buttons Avatar
5 out of 5 stars
Linskey Buttons
Five stars is not enough for the experience Shelby gave us at Crystal Vision and Better Hearing.

She helped my son pick out his very first pair of glasses and made the whole thing genuinely fun. She took both kids to the back to show them how lenses are made, handed my daughter paper and a pen to keep her busy, and sent them both home with little finger puppets. My two kids are loud, busy, and not exactly known for stress-free outings. Shelby made it one anyway.

She had his glasses ready in 20 minutes, so we did not have to make a second trip. When I mentioned I could not cover the lens coating that day, she gave it to us at no charge without hesitation.

That kind of patience and genuine kindness is rare.
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Maor Cohen Avatar
5 out of 5 stars
Maor Cohen
Shelby and Ryan are absolutely fantastic! Their customer service is second to none. They are kind, knowledgeable, and truly care about their customers. They made me feel welcomed and valued throughout the entire process.

I have never experienced such a high level of service anywhere else. If you need glasses or hearing aids, this is the place to go. I highly recommend them to anyone looking for professional help and a wonderful customer experience. Thank you, Shelby and Ryan, for your outstanding service! 100% recommended! 😊🙏
Chana Correia Avatar
5 out of 5 stars
Chana Correia
Great customer service and good selection of glasses!
Dempsey Newman Avatar
5 out of 5 stars
Dempsey Newman
Best place to get glasses! Shelby was amazing to help get me sorted with my new glasses! Ryan helped my kids get sorted and was awesome! The team they have go above and beyond!

Read More of Our Reviews

Book an appoint or visit or Maple Ridge clinic today and take the first step toward better vision & hearing—with expert support you can trust.

Crystal Vision & Better Hearing 22540 Dewdney Trunk Road Maple Ridge, BC V2X 3J9

Crystal Vision & Better Hearing